Privacy Policy

Who is responsible

Guts is run by Zecure Gaming Limited, a company registered in Malta, which decides how your personal data is used on our website.

Data we collect

When you play with us we hold your name, date of birth, address and contact details, your username, language and location settings, payment details such as the payment type and transaction amounts, and your playing history. We also keep the limits you set, reality check settings, time-outs and self-exclusion periods.

Why we use it

We use your data to open and run your account, to process deposits, withdrawals and other wallet operations, to answer your questions and handle complaints, and to show the site in your language. The law also asks us to verify your identity and age, to prevent money laundering and fraud and to look out for signs of harmful gambling.

Marketing

With your consent we may contact you about offers by e-mail, SMS, phone or in-app messages. You can stop this at any time with the unsubscribe link in a message, in the Marketing Settings of your account or by asking customer support.

Who receives your data

We share data only with partners who help us run the service, such as game and software studios, payment providers, identity and fraud checking services, cloud hosting and technical providers, analytics partners and professional advisers.

How long we keep it

We keep your data while your account is open. After closure we keep what we need to meet legal and regulatory duties, for example records that enforce a permanent self-exclusion, anti-money-laundering records and information tied to an open dispute.

Automated checks

Automated tools compare your details with sanctions lists and self-exclusion schemes where they exist, and help us spot risky play or breaches of our rules. You can ask for a person to review a decision made this way.

Your rights

You can ask to see, correct or delete your data, to restrict its use, to receive it in a portable format and to object to direct marketing. We answer within 30 days and may first ask you to confirm your identity. Customer support can pass your request to our data privacy team.

Keeping your account safe

Keep your password private. We never ask for it outside the login screen, and you should tell us at once if you think someone else has used your account.